Privacy Policy

Website: https://chalochala.com/  |  Business: CHALO CHALA (Individual)

Effective Date: September 2, 2025

At CHALO CHALA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

When you use our website or book a cab, we may collect the following information:

• Personal details (name, email address, phone number, address)
• Account login details (if you create an account)
• Booking and payment information
• Location details for pickup and drop-off
• Technical information (IP address, browser type, device information)

2. How We Use Your Information

We use your personal data to:

• Process bookings and provide rental services
• Communicate with you about your reservations
• Send important updates, confirmations, and invoices
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or trade your personal information. We may share data only in the following cases:

• With payment providers to process transactions securely
• With drivers or service partners to fulfill your booking
• With legal authorities if required by law or to protect our rights

4. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet is 100% secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. You can choose to disable cookies in your browser, but some features of the website may not function properly.

6. User Accounts

When you create an account with CHALO CHALA, you are responsible for maintaining the confidentiality of your login details. Please do not share your credentials with others.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to your personal information
• Request deletion of your data (subject to legal and contractual obligations)
• Opt-out of marketing communications at any time

8. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

CHALO CHALA
PN3, Ganesh Vihar -K, Shree Ram Ki Nagal,
Sanganer, Jaipur, Rajasthan, 302029, India
Email: chalochala2025@gmail.com
Website: https://chalochala.com/